Part of our service includes filing your insurance claim for you. However, as the policyholder, you must report the damage incident yourself. Most insurance cards include a toll-free number specifically for reporting glass claims. Be prepared to provide the date and cause of the damage (e.g., a rock from the road).
When filing, ask for Action Auto Glass to ensure we handle your repair. Job assignments are placed by referral, so it’s important to specify our name. We are preferred providers for all insurance companies, meeting their certifications, liability insurance, and nationwide guarantee requirements.
Don’t be misled by false claims from other companies. Some may suggest you’ll incur extra costs unless you use them. This practice, called “steering,” is common in the glass industry but is both misleading and unethical. Rest assured, there are no hidden costs when you choose us. We accept all rates from all insurance companies, and you are only responsible for your deductible (if applicable). It’s your legal right to choose your repair shop!
After requesting Action Auto Glass, a work order for your repair will be sent to us. We’ll contact you to schedule an appointment, complete the repair, and file the claim on your behalf. It’s that simple—let us handle the hard part!
If you have any questions or need further assistance, call us at 828-264-1055. We’re happy to guide you through the process.
Thank you for choosing Action Auto Glass!